Quality 315: One Click After-Sales, Superior Service

Date: 2020-04-28 16:30:25

Spring is in full bloom and everything is budding

In March, an important holiday is marked

3-15 "International Consumer Rights Day"

ELLAI WeChat Official account launched "one click after-sales" function

Sincerely serve users, escort for quality 315

Love someone "begins with the face, faithful to the quality", for bathroom products is also the same. How many consumers are attracted by the high value of ELLAI products? And how many people are finally conquered by the quality of ELLAI details?

20 years of export to Europe and the US, Test quality by time

ELLAI has been supplying sanitary ware products to many brands in the world for 20 years, and our products are exported to more than 40 countries and regions, and we have passed the quality standard certification of many countries, such as Korea, USA, Australia, and EU, etc. ELLAI always focuses on the quality of sanitary ware, and the quality is stable.

ELLAI's obsession with quality, from the selection of raw materials, research and development design, technical processes, manufacturing to inspection and packaging each process is demanding the ultimate. Insist on the return of the product to the practical function, inherit the traditional ceramic handicraft, and combined with international advanced technology, intelligent equipment, for excellent quality escort.

The production of a mold requires at least a thousand times of polishing, and ELLAI has strict standards for the strength and angle of each polish.

The sanitary products are the necessities of people's life, the good or bad after-sales service and quality directly affect the user's feeling and the reputation of the products. ELLAI continues to innovate and optimize the after-sales service to create the ultimate caring after-sales experience and create more value for the users.

1、Get a new look with free in-home maintenance

Last year, ELLAI took the lead in the Shanghai area to carry out free door-to-door cleaning and maintenance activities, with telephone booking, door-to-door service, personal return visits, and high standard one-to-one service, which won the unanimous praise of customers.

As a result of the epidemic, although the door-to-door service was suspended during the Chinese New Year, the activity did not end. Once the epidemic is over, we will continue to promote the free door-to-door maintenance activity and gradually extend it to other areas to benefit more ELLAI's loyal customers.

2、Start the "one click after-sales" green channel

Recently, ELLAI WeChat Official Account is launched "one key after-sale" function, one key to apply for repair and installation services, but also timely tracking of after-sale service progress, simple and clear operation interface, convenient for users to quickly apply, professional and high-quality after-sale service team, accurate and humanized service concept, sincere service to customers.

Escort for 315, ELLAI voiced with quality, but also integrity to protect the rights and interests of consumers. In the future, ELLAI will continue to focus on the quality of sanitary ware, improve after-sales service, create a new experience of comfortable sanitary ware, and let's look forward to the perfect ELLAI!